Dear Lyndall,

I just wanted to email you to thank you for everything that you did for us in looking after Pete and arranging Pete’s funeral service. Thank you so much. You were absolutely wonderful. As was Julie, John and Monica. You showed us so much kindness and compassion, and the fact [...]

By |2020-05-18T23:34:19+00:00April 9th, 2018|Letter, News|0 Comments

Debbie and team,

Many thanks for the loving care and support provided during the funeral planning for our late Mother and Nan. We greatly appreciate the beautiful service that was created by the team at Olsens. Best regards, PF Back

By |2020-05-18T23:34:10+00:00April 8th, 2018|Letter, News|0 Comments

To all the staff at Olsens

Ruth and family send their gratitude for the compassionate and sensitive handling of the cremation and subsequent memorial of our beloved John on September 7th, 2016. Special thanks to Lynora for her warmth and efficiency with all the prior arrangements, and to David who oversaw the memorial with great [...]

By |2020-05-18T23:34:02+00:00April 7th, 2018|Letter, News|0 Comments

To the Olsen team,

Just a small gesture to thank you for all the help you gave me in organising my mother’s funeral. Susan was amazing, the way she gently led me to make calls to the Chapel and caterers. Calls that I didn’t want to make but needed to be made. The [...]

By |2020-05-18T23:33:26+00:00April 7th, 2018|Letter, News|0 Comments

I wish to compliment…

I wish to compliment 3 staff members who dealt with us on the recent passing of our son. First — David Roseworn. He was so accommodating to all our requests and helped us immensely, was always on the end of the phone if we needed anything. Second — Monica. [...]

By |2020-05-18T23:33:18+00:00April 7th, 2018|Letter, News|0 Comments

Dear Sir/Madam,

I am writing on behalf of the family of the late RE. I wish to pass onto your staff our thanks for the service they gave the family at this very sad time. Every member of staff was helpful, respectful and courteous, and conducted themselves in an exemplary manner. [...]

By |2020-05-18T23:33:09+00:00April 6th, 2018|Letter, News|0 Comments

Dear Sir,

Often in today’s busy and pressured workplace environment, employees with poor customer service are the ones brought to the attention of management. This results in the consistently hardworking employees providing fabulous customer service to go largely unnoticed and sometimes managers take these reliable and long-standing employees for granted. I [...]

By |2020-05-18T23:33:00+00:00April 5th, 2018|Letter, News|0 Comments

We wish to thank you so much…

We wish to thank you so much for your professional assistance and the dignified funeral service you provided for my husband. We would like to also extend our appreciation to Lyndall Brennan who assisted us beforehand with great compassion and care and also to Stuart who guided us through [...]

By |2020-05-18T23:31:39+00:00April 4th, 2018|Letter, News|0 Comments

Dear Lyndall (and team at Olsens),

Following my phone call, I wanted to take this opportunity to personally thank you all for the arrangements for the funeral of my mother. Although I watched Mum go through the process on behalf of our late father, after his death in 1995, for myself this was the first [...]

By |2020-05-18T23:31:26+00:00March 9th, 2018|Letter, News|0 Comments